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ProFlowers: Products & Services

ProFlowers offers a huge selection of flower arrangements, plants, gourmet foods and gifts baskets that make the perfect gift for any occasion. 

ProFlowers sells:

ProFlowers sells flowers, plants and gift baskets per occasion:

ProFlowers: Company Background

ProFlowers is an American based business that was founded in 1998. ProFlowers started with a single farm in California, and today has multiple farms and serves more than seven million customers and has sent over forty million beautiful flower bouquets. Provide Commerce Inc is the parent company of ProFlowers.

ProFlowers contact information:

  • Address: 4840 Eastgate Mall, San Diego, CA 92121
  • Phone: (858) 729-2800
  • Fax: (858) 638-4725
ProFlowers: Customer Feedback & Reviews

Customer reviews for ProFlowers are about 80% positive and 20% negative.

Positive customer reviews commented on:

  • Great flowers.
  • Excellent prices.
  • Great delivery.

Negative customer reviews commented on:

  • Dead flowers.
  • Hidden charges.

Some customer reviews were:

Great flowers, great price!

I am very unhappy with the way ProFlowers handle their pricing. Not until after I hit submit, did I know I was going to be charged an additional $13.xx. I want to know upfront what my charges are, not after I hit submit. I didn't realize I was going...

On time, and exactly as ordered! The kids loved decorating the mini Christmas tree!

I am very satisfied with all my purchases. Both delivery and quality have been excellent.

ProFlowers: Business Credibility & Trustworthiness

ProFlowers has a Better Business Bureua rating under their parent company name Provide Commerce Inc. Provide Commerce Inc is not accredited with the Better Business Bureau; however they do have a BBB rating of "B-". Their BBB file was opened in 1998. Over the last three years, there has been 611 complaints filed against ProFlowers with the Better Business Bureau. The complaints filed against ProFlowers were:

  • 193 complaints were due to advertising/sales Issues
  • 89 complaints were due to delivery issues
  • 14 complaints were due to guarantee/warranty Issues
  • 203 complaints were due to problems with product/service
  • 112 complaints were due to billing and collections.
ProFlowers: Website Popularity & Google Ranking

ProFlowers website popularity:

  • ProFlowers has a worldwide Alexa traffic rating of 14,248 out of 30 million websites.
  • ProFlowers has an American Alexa traffic rating of 2,788
  • ProFlowers has a Google pagerank of six out of ten.
  • The ProFlowers site receives around 44,317 unique visitors daily, which account for 230,449 daily page views.
  • About 72.% of the visitors to the ProFlowers site are American.
ProFlowers: Social Media Presence

ProFlowers social media presence:

  • ProFlowers can be followed on Facebook; they have 123,834 likes on Facebook and have 6,026 people talking about them. ProFlowers usually updates their Facebook page several times a day.
  • ProFlowers can be followed on Twitter; they have 5148 followers on Twitter and have posted 2875 tweets. ProFlowers usually tweets several times a day.
  • ProFlowers offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • ProFlowers is on YouTube; they have uploaded 16 videos and have16 subscribers
  • ProFlowers is on Pinterest; they have 42 pinned items
  • ProFlowers is on Google Plus
  • ProFlowers has a blog customers can follow.
ProFlowers: Website Security & Safety

ProFlowers is Norton Secured powered by VeriSign and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the ProFlowers site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

ProFlowers: Pricing & Packages

ProFlowers offers competitive prices on all their products. In a price comparison of three flower arrangements, ProFlowers was less expensive on one flower arrangement and more expensive on two flower arrangements than their leading online competitor was.

Candy Cane Christmas Cactus with FREE Candy Cane Container

  • ProFlowers: $29.99
  • Leading competitor: $57.95

Premium Candy Cane Lilies

  • ProFlowers: $49.97
  • Leading competitor: $29.98

One Dozen Long Stemmed White Roses

  • ProFlowers: $39.99
  • Leading competitor: $35.95
ProFlowers: Shipping Rates & Policies

ProFlowers shipping rates and policies:

  • ProFlowers takes orders from anywhere in the world, but only delivers in the United States. However, their sister sites ProFlowers International and FlowerFarm deliver internationally.
  • ProFlowers does not deliver Sundays and major holidays.
  • Standard Delivery costs from $7.99 to $17.99, plus $1.99 to $2.99 care and handling charge and a $1.93 fuel surcharge
  • Alaska/Hawaii delivery costs an additional $19.99

ProFlowers: Payment Methods Accepted

ProFlowers accepts most major credit cards; they accept MasterCard, Visa, American Express, Diners Club, JCB,and Discover Card. ProFlowers also accepts payment through PayPal and Bill Me Later: PayPal and Bill Me Later are very secure ways to pay for online purchases. In addition, ProFlowers also accepts checks.

ProFlowers: Returns, Refunds & Exchange Policy

ProFlowers return/refund policy:

ProFlowers guarantees all their flowers will last a minimum of seven days. If customers are not 100% happy with their order, they are asked to contact ProFlowers customers service department for a replacement or a refund. 

ProFlowers customers service can be contacted at:

Phone: (858) 729-2800
Fax: (858) 638-4725

ProFlowers: Product images & screenshots
ProFlowers Coupons
Get 50% discount on 100 Blooms and Vase @ ProFlowers
Get 15% Off @ ProFlowers
Best Available ProFlowers Coupon:
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